Refund policy

RETURNS: 
You have 14 days from your orders delivery date to request a return/exchange. Any return requests submitted after 14 days are eligible for store credit only. No return requests will be accepted after 15 days. 

Please allow up to 5 business days for your return to be processed once it has been received. Please note, RESAMON. does cover the cost of return shipping.

All merchandise must be returned unworn, unwashed & with the original hangtags. the condition of the return is left to the discretion of RESAMON. 

Any Unauthorized returns will not be accepted. 

How to return/exchange a product (U.S. ONLY)

  • Visit (www.resamon.com) and login with the email you used to place your order. 
  • Look at your order history, click on the order you would like to return to start the return/exchange
  • Follow the on-screen prompts for the item(s) you wish to return/exchange 
  • Once you've received your return label, ship out your return by the specified date in your confirmation email! (If by any chance you did not receive a return label pls email us to online@resamon.com

International Returns

RESAMON does not provide return labels for international returns at this time. To submit an international return, please email online@resamon.com with your order# to receive an ra#.

Gift Returns

Items received as gifts may be exchanged for another item of equal or greater value or store credit. Please email online@resamon.com with your order# to receive an ra#.

Merchandise that has been worn, used, washed or altered will not be accepted for return or exchange. We will offer you to donate the clothes to someone in need & receive a discount code for future use. Please email online@resamon.com for more details. 

Restocking Fee

Returns that include greater than $500 in returned items value will incur a restocking fee at 10% of the total return value. IE, for a return which includes $500 of returned merchandise value, a fee of $50 will be charged.


Sample Sale/ ITEMS marked as Final Sale

All items purchased from any sample sale, flash sale, or items labeled` as final sale are unable to be returned or exchanged for another item or store credit. NO EXCEPTIONS will be made.